Privacy for an independent enquiry site.
This page currently does not transmit, store or process form data. The sections below describe the controls that apply when live enquiry handling is enabled.
Updated · 24 July 20261. Controller and status
RelayUAE is operated as an independent selection and enquiry service. The site operator is the controller for enquiry data. We do not claim manufacturer brand authorisation or local distributor status.
2. Data collected
A live form may collect business contact details, company, project, technical specifications, expected volume, page source, language and campaign attribution. It should not request identity documents or payment information.
3. Purpose and lawful handling
Use data only to answer the enquiry, qualify the application, provide requested technical or commercial follow-up, secure the service and measure lead outcomes.
4. Sharing and cross-border transfer
The notice must identify whether data goes to CRM, hosting or support providers, and explain safeguards for any transfer outside the UAE. No lead should be sold or sent to an unapproved trader.
5. Retention and security
Set a documented retention period by lead stage, restrict role-based access, encrypt data in transit and at rest, log exports, review vendors and delete or anonymise expired records.
6. Individual rights
Provide a verified channel for access, correction, deletion, restriction or objection requests, plus withdrawal of marketing consent where relevant. Respond under the applicable UAE legal timetable.
7. Cookies and measurement
Default to essential-only operation. Activate analytics or advertising tags only after approved consent logic, vendor review and a clear cookie notice.
8. Contact and escalation
Publish the operator’s legal name, address, privacy contact and complaint route. A generic sales inbox is not sufficient for privacy requests.